Led UX strategy, product design, and design operations across complex enterprise and consumer platforms, managing a team of eight designers and partnering with product managers to shape product vision, priorities, and execution. Directed end-to-end product development from discovery through launch, driving measurable improvements in onboarding, engagement, and self-service experiences through user research, usability testing, and data-informed design. Built and scaled enterprise design systems supporting 80+ products, established cross-functional design practices, and led hiring, mentoring, and executive design reviews. Delivered intuitive information architecture and interaction models for large-scale surveillance platforms while contributing to the growth of a product that reached a $183M valuation, doubled its user base within two years, and expanded its enterprise customer portfolio by 2.5×.